IT support

As someone who has grown up with computers (first: zx81), and been a bit geekish ever since[1], you get used to people saying "can you just look at my PC its not doing X".
So popped over to Wolverhampton last night to have a look at Colin's laptop and monitor.
Turned out that the non-working monitor was plugged into the wrong socket, while the lack of powerpoint on the laptop was solved by searching for it and running a presentation (just needed the serial number).
At least neither of them involved finding the power switch...

[1] Although as a chemist at UMIST you are far from being top of the geeks!